| Objective |
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Manage a successful company with the highest standards of quality in order to maintain and exceed the goal of sustainable growth
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| Experience |
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2007 – Present
President / Owner / Senior Network Engineer
Easy IT Solutions, LLC [Charlottesville, VA]
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2004 - 2007
Operations Manager / Systems Administrator / CRM Specialist
IntoHomes Mortgage Services [Springfield, VA]
Operations Manager
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Played a key role in saving the company after the existing operations manager prematurely left during a large expansion in early 2005
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Re-staffed the office; hiring 10 and terminating 5 during my tenure
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Increased office productivity and efficiency by establishing clear employee responsibilities, writing office policies and procedures, and by creating business accountability and workflow systems
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Managed payroll, branch profitability, and staff daily activities
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Managed the creation of all company marketing material and sales training modules
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Re-structured, hired, and managed three sales origination teams composed of both outside and inside sales professionals
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Created detailed excel forecasting tools for modeling the expansion and sustainability of all company activities
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Re-organized 30 person office bottom to top establishing clear file management procedures and organizational guidelines
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Systems Administrator / CRM Specialist
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Maintained a Microsoft Windows 2000/2003 domain infrastructure
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Managed the domain controller, server closet, switches, wiring, offsite backup system, desktop configuration, desktop support, machine imaging, and rollouts
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Installed and managed the company loan origination system and customer relationship management system
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Designed and directed all recurring print and email marketing
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Assisted in office build out and IT rollout, including seminar room with projector and sound system, wireless network, conference room with plasma, four shared office printers, and purchasing a new multifunction printer/scanner/copier/fax
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Built and maintained the first company intranet / file sharing system for internal office collaboration and centralized file storage, internally and externally accessible
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Designed a company website with a focus on referral partner development and link exchange
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2002 - 2004
Computer Security Consultant / Software Engineer / Hacker
Gemini Security Solutions [Fairfax, VA]
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Worked extensively with disk imaging, system maintenance, network configuration, software testing; including apps such as Domino, Exchange, Oracle, Windows Server 2003, MS Active Directory, IIS, (see the skills section below for more details)
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Employed divide & conquer / process of elimination techniques in order to pinpoint software and network related problems
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Performed technical overviews and testing of cryptographic / PKI enabled software
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Edited and maintained an LDAP directory application developers guide
for Johnson & Johnson
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Coded various system maintenance tools in C++
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Created an LDAP directory browse tool for Johnson & Johnson
using ADO and ASP; currently in use by over 200,000 people
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Created an IR based crypto transfer device for Pocket PC 2002 using C++ and MFC (NSA proof of concept) |
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Wrote a .NET S/MIME data extraction tool using CDO, MAPI, PInvoke, and COM Interop
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Wrote a program to analyze flight data and weather forecasts using C++ and MFC, lots of math
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Created sample code and training material for CAPICOM (Cryptographic API Component Object Model) and ASP |
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Fixed a very messy S/MIME web mail application written in ASP, C++, & Java
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Wrote an S/MIME signature verification tool using C# and CAPICOM
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Performed various ASP security related programming tasks including
ADSI authentication, and Oracle TCPS connections.
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Summers 1996, 1997, 1998
Systems Administrator / Engineering Assistant / Lab Rat
Naval Research Laboratory [Washington, D.C.]
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Configured NT systems to be C3 secure on a network |
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Set up, configured, and managed three NT Domains on different physical networks |
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Set up PPTP and
Altavista Tunnel to allow an authorized user to Browse two NT Domains
simultaneously, the local Domain and the “virtual private Domain”
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Designed a web based instruction manual |
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Set up a BSD VPN over IPv6 |
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Held a secret clearance |
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| Skills |
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Applications |
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TCP/IP Protocol Suite & Related Applications (DNS, HTTP, FTP),
Microsoft & Unix Networking,
MS Terminal Services,
MS Active Directory,
IIS,
Apache,
Tomcat,
Oracle,
MySQL,
Exchange,
Lotus Notes,
Domino,
Certificate Authorities & Other PKI Related Software,
MS Visual Studio .NET 2003/6.0,
Forte/Net Beans IDE,
JDK,
Photoshop,
MS Office 2003/2007/2008 (Mac)
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Operating Systems |
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Windows Vista/XP/2000 Pro/2000 Server/2003 Server/2008 Server/NT/9x,
MS-DOS,
RedHat Linux,
HP-UX,
MacOS 9.0/X (Tiger, Leopard)
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Standards |
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ASN.1,
PKCS #7 #9 #11,
MIME,
S/MIME,
COM,
CFR Part 11,
IrDA,
Full Lifecycle Development (problem definition, formal requirements, user analysis, task analysis, design, prototype, evaluation, robustness, maintainability, cost, usability, goals)
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Platforms/APIs |
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.NET (PInvoke, COM Interop),
J2EE (RMI, Servlets),
ASP,
JSP,
MFC,
STL,
JNDI,
ODBC,
MAPI,
CAPI,
LDAP,
ADO,
ADSI,
CDO
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Languages |
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C,
C++,
C#,
JScript,
VBScript,
Java,
SQL,
CSS,
DHTML,
WML,
XML,
XSL,
CGI,
Perl,
PHP,
Shell Scripting,
Visual Basic,
Pascal,
Scheme,
Prolog,
Assembly
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| Education |
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B.S., Computer Science, 2001
Virginia Tech (VPI & SU)
Blacksburg, Virginia USA
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Courses |
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WWW The Underlying Technology,
Network Architecture Programming,
Microprocessor System Design,
Algorithm Analysis, Operating Systems,
Data Structures & File Management,
Object Oriented Programming,
Programming & Problem Solving,
Comparative Languages,
Human Computer Interaction,
Public Speaking,
Professionalism in Computing
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Projects |
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File Sharing System (like Napster),
Instant Messenger System,
Online Course Management System Interface,
Automated Stepper Motor & Heat Detection System,
HTTP Server,
File Transfer System,
Text File Indexing System,
Hashed User Database System,
Process Scheduler w/ Deadlock Avoidance,
UNIX Shell,
Sorting Algorithms
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In Major GPA |
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3.4 out of 4.0 |
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| References |
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Available upon request
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